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Quick Fix
Account & Policy

My ad account got restricted or disabled. What do I do?

Meta's automated enforcement systems disable accounts when they detect a policy violation, unusual activity, or a payment failure. Most restrictions are recoverable, but the path depends on the reason.

What this means

Meta's automated enforcement systems disable accounts when they detect a policy violation, unusual activity, or a payment failure.

Quick steps
  1. Go to business.facebook.com/accountquality to identify restriction type
  2. Check email (including spam) for Meta enforcement notifications
  3. Review recent ads for disapprovals that preceded the restriction
  4. Complete identity verification if required
  5. Submit review request via Account Quality dashboard

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