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Quick Fix
Account & Policy
My ad account got restricted or disabled. What do I do?
Meta's automated enforcement systems disable accounts when they detect a policy violation, unusual activity, or a payment failure. Most restrictions are recoverable, but the path depends on the reason.
What this means
Meta's automated enforcement systems disable accounts when they detect a policy violation, unusual activity, or a payment failure.
Quick steps
- Go to business.facebook.com/accountquality to identify restriction type
- Check email (including spam) for Meta enforcement notifications
- Review recent ads for disapprovals that preceded the restriction
- Complete identity verification if required
- Submit review request via Account Quality dashboard
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