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Quick Fix
Account & Policy
My payment failed or my account won't spend. How do I fix billing?
A payment failure pauses all campaigns immediately. Meta does not run ads without confirmed payment. Most billing problems resolve within minutes once the payment issue is corrected, but an unresolved failure that sits for more than 48 hours can escalate to account suspension.
What this means
A payment failure pauses all campaigns immediately.
Quick steps
- Go to Billing > Payment Activity to check failed payments
- Check if card is expired or billing address is incorrect
- Contact bank to authorize Meta (Facebook) transactions
- Check Account Spending Limit in Billing settings
- Clear any outstanding balance with a manual payment
Run the diagnostic
Use the tool to identify exactly what's happening with your account.
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